Returns and Refunds Policy at eustaceroam.com

At eustaceroam.com, we strive to ensure your satisfaction with every purchase of our Outdoor and Travel products. If you are not entirely happy with your order, we are here to help with our straightforward Return and Refund Policy.

Returns

• Returns must be requested by emailing us within 30 days of receiving your order.
• Items must be unused, in their original packaging, and in the same condition as you received them.
• Customers are responsible for return shipping costs unless otherwise agreed upon with our customer service team.
• Once we receive your return and verify its condition, we will process your refund promptly.

Refunds

• Refunds will be issued to the original payment method used for the purchase.
• Please allow up to 7-10 business days for the refund to reflect in your account, depending on your financial institution.

Exchanges

If you would like to exchange an item for a different size or color, please reach out to us via email us to arrange the exchange.

International Returns

For international returns, customers are responsible for all shipping costs, including return shipping and any applicable customs fees.

Contact Us

If you have any questions about our Return and Refund Policy, please dont hesitate to contact us. Our dedicated customer service team is here to assist you with any inquiries or concerns you may have.

Thank you for shopping at eustaceroam.com. We appreciate your trust in our products and are committed to providing you with a seamless shopping experience.